Returns and Refund Policy
Order Confirmation:
Upon placing an order, our team will contact you within 24 hours to schedule a pickup time for your items.
Cancellation Policy:
-
More than 48 hours’ notice: Cancel your appointment with more than 48 hours’ notice to receive a 50% refund to the original payment method.
-
24 hours or less notice: Cancellations made within 24 hours or less of the scheduled pickup time are not eligible for a refund. This policy accounts for logistics, scheduling, and missed opportunities for other jobs.
Refund Process:
Refunds will be processed within 7 business days to the original payment method.
Contact Us:
If you have any questions about our Returns and Refund Policy, please contact us at lynden@junkmovers.co.uk